Terms & Conditions
The terms “We”/“Us” / “Our”/”Company” individually and collectively refer to ‘Platear’ which is registered trademark of “Aahana Décor Private Limited” having its registered office at “Plot No. 786 Sector-6, Karnal-132001, Haryana India” and the terms “Visitor” / ”User” / “Visitors” refer to the buyer.
This page states the Terms and Conditions under which you (Visitor) may visit this website (“www.platear.in”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
Use of Content
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.
Acceptable Website Use
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
Indemnity
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.platear.in or their breach of the terms.
Liability
User agrees that neither the Company nor its group companies, directors, officers or employees shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to director/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that the Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
Disclaimer of Consequential Damages
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
Our Rights
Please note that we have the right to revise and amend these Terms and Conditions from time to time; any changes will be announced on the www.platear.in itself. If you do not wish to accept the Terms and Conditions following an update, you should discontinue the use of the site. Continuation of orders and use of the site, after the date on which the changes come into effect, will be construed as your acceptance and your agreement to be bound by those Terms and Conditions.
Orders
By placing an order through our site, or over the telephone, you warrant that you are over fourteen years of age.
Mailing Preferences
Please be advised that when placing an order online you will be automatically added to our promotional emailing list. Your address will also be registered for our catalogue mailings. Should you wish to opt out of promotional email activity, please click on the “unsubscribe” link which can be found on the bottom of any marketing email. To opt out of catalogue mailings, please contact our Customer Service Representatives. We do not share your private information with any third party companies or sites nor participate in the cold calling our customers.
Order Confirmation and Dispatch
Upon completion of the order process online you will receive an email from us acknowledging receipt of your order. Please note that at this point, you order has not been accepted. All orders are subject to acceptance by us, before dispatch. Should there be a problem regarding your order, our Customer Service Representatives will be in contact with you. Upon acceptance of your order you will receive a ‘Dispatch Confirmation’ email. This means that your order has left the warehouse(s) of “Platear” by Mail and is now being shipped to your specified address.
Our Right to Cancel an Order
Should we be unable to accept an order, our Customer Service Representatives will be in contact with you regarding how we can next proceed.
Non-acceptance of an order may be the result of one of the following:
- The product ordered being currently out of stock
- The product ordered being discontinued from our lines
- An unauthorised payment
Our Customer Service Representatives will aim to be in contact with you as soon as a problem occurs so that we can aid a resolution for you.
Description of Products
We take all reasonable care to ensure that product information displayed on our site is correct at the time of your ordering. All details, descriptions and prices appearing on the site are correct at the time they are entered on the system. We aim to keep the site update at all times; however, information appearing at a particular time may not always reflect the position exactly at the moment you place the order. Should this be the case, you will be notified by a Customer Service Representative.
Every care is taken to ensure that the description and specifications of our jewelery is correct. However, the colour reproduction is a close representation, a slight variation in the actual product may occur. Please contact our Customer Service Representatives if you are unhappy with any of the items you receive and they will advise you accordingly.
Price and Payment
Please note that the prices of items on our site are liable to change at any time. These changes will not affect orders that have been placed before this time.
All process displayed on our website will be viewed as correct, except in cases of obvious error. These prices exclude delivery charges which will be applied upon checkout.
Delivery
Upon receipt of an order and confirmation of payment in full, our standard delivery time is usually 72-96 hours. If we receive an order on our website before 2pm we aim to despatch the order the same day. If your order is for a personalised item, please allow an additional 3 working days for the despatch of your order.
If an order is placed for multiple items, of which one or more are out of stock, we will aim to dispatch the available items within our standard shipping despatch times. The remaining items will be help on back order until they are in stock. The estimated dates for these will be provided for you on your despatch note, included within your order. Should there be a delay, for any reason, our Customer Service Representatives will contact you to discuss how you wish to proceed.
If you require any further information regarding delivery, please contact us via email at team@platear.in
Return Policy and Instructions
Returns Policy
Unfortunately, we don’t accept any refund for any products, unless you have received a damaged/defective one.
Promotional Codes and Offer Information
Promotional codes cannot be used in conjunction with any other offer including during our Sale periods.
Pricing
“Strikethrough” prices are displayed in accordance with a clearance, sale or promotional item. If an item is added to your basket whilst this sale is still live but you do not checkout, your basket will revert back to the original price of the product, before the sale.
Privacy
All information provided by you and processed by Platear is in accordance with our Privacy Policy. By using the www.platear.in site, we assume consent of this and you warrant that all data provided is correct for our use only. We do not share or sell your details with third parties.
Cookies
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies to record session information by users of our site, record user-specific information on the pages the visitor selects for viewing and to retain the visitor’s answer to our question regarding residency. If you do not wish to accept cookies, you can modify your browser preferences to reject them. However, if you choose to reject all cookies, you may be unable to use parts of the site.
Disclaimer
Whilst all reasonable care is taken to ensure accuracy of the contents and information on this site, Platear Jewels or anyone associated with the company cannot accept any liability for any loss arising out of direct or indirect use of this information. Platear reserves the right to change the data, references, product specifications, pricing or otherwise amend the contents in full or part at any time without notice.
